Financial assistance on the way for Northern New South Wales residents recovering from Cyclone Alfred

Media release
Prime Minister Anthony Albanese
The Hon Anthony Albanese MP
Prime Minister of Australia
The Hon Chris Minns MP
Premier of New South Wales
Senator the Hon Jenny McAllister
Minister for Emergency Management
The Hon Paul Scully MP
Minister for Planning and Public Spaces
The Hon Jihad Dib MP
Minister for Emergency Services

The Albanese and Minns Governments are today announcing emergency financial assistance to help residents in the State’s north-east severely impacted by ex-Tropical Cyclone Alfred.

The jointly funded package will provide emergency financial assistance of $180 for individuals or up to $900 per family to cover essential costs such as food, clothing, medicines and emergency accommodation.

The Personal Hardship Assistance Grant for individuals and families is part of a range of support aimed at helping people recover.

To be eligible for the grant individuals must reside in one of the declared affected Local Government Areas of - Armidale, Ballina, Bellingen, Byron, Clarence Valley, Coffs Harbour, Dungog, Glenn Innes Severn, Kempsey, Kyogle, Lismore, Lord Howe Island, MidCoast, Nambucca Valley, Port Macquarie-Hastings, Richmond Valley, Tenterfield and Tweed.

Further, individuals must have:

  • Been subject to evacuation orders (Category red emergency warning) or
  • Experienced power outages of more than 48 hours.

Applicants must demonstrate they have suffered hardship as result of the disaster, making them unable to meet immediate needs.

Applications will open on Wednesday 12 March and will be open until 8 April 2025.

These payments are part of the Albanese and New South Wales Governments' ongoing commitment to helping residents rebuild their lives following the severe impacts of ex-Tropical Cyclone Alfred.

Impacted community members are encouraged to visit New South Wales Government Recovery Assistance Points which will be operating in key locations from the end of this week.

To find out where these will be and about other support available go to www.nsw.gov.au/cyclonealfredrecovery to find out supports and assistance available.

In addition the Albanese Government has activated the Disaster Recovery Allowance for communities directly affected by ex-Tropical Cyclone Alfred.

This allowance offers up to 13 weeks of income support for eligible workers and sole traders, depending on their personal circumstances, who have suffered a loss of income as a direct result of the event.

For more details on the Disaster Recovery Allowance go to Services Australia website at: servicesaustralia.gov.au/natural-disaster-support.

Other support available to communities as a result of Tropical Cyclone Alfred can be found www.nsw.gov.au/cyclonealfredrecovery

Quotes attributable to the Prime Minister Anthony Albanese

 “We are working with the Minns Government to get this money out the door as quickly as possible.

“My message to those affected is my Government has got your back.”

Quotes attributable to the Premier of New South Wales Chris Minns

“It has been tough going for the communities impacted by TC Alfred. In particular those families who have been without power for days or required to leave their homes under evacuation orders have faced huge challenges.

“We know these communities are concerned about the cost of re-stocking the fridge, or replacing damaged goods.

“This payment will go a bit of the way to providing some immediate relief for hardship experienced.” 

Quotes attributable to the Minister for Emergency Services Jenny McAllister

“This payment will help provide some immediate assistance after a very tough week for Northern New South Wales.

“We’re acting quickly to make financial assistance for impacted individuals and families available.

“We know recovery will take some time, but we are here for the long haul.”

Quotes attributable to New South Wales Minister for Planning Paul Scully

“Through this financial assistance, we aim to ease the burden of immediate costs like food, clothing, and accommodation, helping individuals and families get back on their feet as quickly as possible.

“Eligible residents in the affected areas can apply for the financial assistance package starting Wednesday, March 13.

"We encourage those in need to apply through Service NSW online or in person, and we are committed to making sure this support reaches those who need it most, as soon as possible.”

Quotes attributable to New South Wales Minister for Emergency Services Jihad Dib

“Our hearts go out to the people of this region who have done it particularly tough but continuously shown their resilience and spirit in recent years.

“These payments in partnership with the Albanese Government will help the community by ensuring we get immediate financial relief to where it’s needed.

“We will continue to work alongside our agencies and service partners to provide the community the help and support they need to recover.”